Refund policy

Opulent Desire Return & Refund Policy

We want you to be completely satisfied with your purchase! If you’re not happy with your order, we offer a 14-day return policy, meaning you have 14 days from the date you receive your item to request a return.

How to Be Eligible for a Return

To qualify for a return, please ensure:

• The item is unused, unworn, and in its original condition
• All tags and original packaging are intact
• You have a receipt or proof of purchase

How to Start a Return

To initiate a return, contact us on WhatsApp at 0339-0040758. If your return is approved, we will send you a return shipping label along with instructions on where and how to send your package.

🚨 Important: Returns sent without prior approval will not be accepted.

Damages & Issues

Please inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect item, contact us immediately on WhatsApp at 0339-0040758, and we’ll work quickly to resolve the issue.

Refund Process

• Once we receive and inspect your return, we’ll notify you if your refund is approved or denied.
• If approved, your refund will be issued to your original payment method within 10 business days.
• Please note that your bank or credit card provider may take additional time to process the refund.

If it’s been more than 15 business days since we approved your return and you haven’t received your refund, please reach out to us on WhatsApp at 0339-0040758.

We’re here to help and ensure you have the best shopping experience!